Gems TV Consumer Reviews All Reviews

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Gems TV Reviews

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  • Jewellery Maker, part of TGGC

    I have shopped with the Jewellery Maker channel, which is part of TGGC for over a year and a half now. Being new to jewellery making, I hadn't a clue what I'd need and how to use it and, frankly, I never thought of myself as remotely creative. Jewellery Maker gave me the confidence to give it a go. I've never looked back, Jewellery Maker is my one stop shop for everything I need and more! The range of tools are incredible, every conceivable finding is available, tutorial DVDs covering an array of techniques and mediums are amazing and as for the stones, well, what can I... More...
    (Shopping, Chain Stores)
    PompeyPam's Picture   PompeyPam    0 Comments   Comments
  • gems tv

    I had seen some mixed reviews I am a new customer only last month and I have purchased 3 rings and I think They are fab for the money .I don't know why people say they r cheap rubbish cause I was in my local jewellers she loved them she said they were worth the money she said they r real gems u always get people complain about everything it's the same on trip advisor I think they have nothin better to do .I will be buying lots more :-) More...
    43JasonScott's Picture   43JasonScott    0 Comments   Comments
  • satisfied with Gems TV

    I had to go back to look, when I did my first purchase with Gems TV & for me it's unbelievable 3 years! Gems TV didn't get me as a customer through TV as I was skipping all tv-shopping channels, they catch me on internet. Over these time it was not a journey without any bums, but on some level I'm grateful for them, as if it was too rosy-cosy, I would be a bit suspicious... there were few pieces I sent back (few for refund, majority for replacement, but all over less then 8% from all together my purchases over this time) & all was dealing with they customer service... More...
    (Shopping, Chain Stores)
    huricanna's Picture   huricanna    0 Comments   Comments
  • Gems TV Reviews

    I found Gems a few years ago and haven't looked back! I would never think of buying myself any jewellery from a jewellers, but somehow I have managed to from Gems! I find the programs are really informative and entertaining. Sometimes the presenters seem a bit 'over the top' with their enthusiasm, but I just turn the sound down! If I have had a problem with any of the jewellery and I have, I have always been sent a replacement, or been reimbursed. More...
    (Cable TV)
    lovemygems's Picture   lovemygems    0 Comments   Comments
  • Gems TV - whats not to love!

    There have been several reviews listed where sadly customers have encountered a poor experience. Where i appreciate that this can be upsetting and frustrating the reality is that issues can occur with any retail business. I have been a customer with Gems/Gemporia for just over 2 years now and during this time have found the business ethic and the manor in which it is delivered to be both professional and one to be applauded. The main precept of this company is to bring genuine gem stone jewelry at an affordable price to the wider public.... They are not Boodles or Van Cleef and Arples... More...
    Dward's Picture   Dward    0 Comments   Comments
  • Gems TV are a Gem

    I watched Gems for weeks prior to making a purchase as I could not work out what the catch was. I finally took the plunge and realised there was not one. I am in awe at the quality of the jewellery and forever amazed at the low prices. The customer service staff are second to none for the great service provided. The presenter are sometimes over enthusiastic, but that is their job. They are knowledgeable and draw you into the 'Gems Family'. The jewellery designs cater for all tastes whilst the gems are beautiful. I have found the products are smaller the anticipated on occasion but... More...
    (Shopping, Chain Stores)
    Dawnspost1's Picture   Dawnspost1    0 Comments   Comments
  • Mark and Steph

    We have bought several pieces from Gems TV and never have we had reason to complain. Always been good quality and value. We recently bought set of rings for a fantastic price as they would have made three great present's. But when Steph saw them she refused to part with them. Also recently bought a 0.33 carat 5stone diamond ring which is stunning. Can't find anything close to it for the price. Our latest purchase a 520 carat Amethyst necklace surprised us not normally something we would buy but bought it for my mother, its her birthstone, turned out very beautiful onscreen... More...
    Marknsteph's Picture   Marknsteph    0 Comments   Comments
  • excellent customer service

    I have purchased quite a few different items over the past couple of years normally on the net, one being a beautiful glen lehrer torus ring with ametrine the quality was superb and is much admired by many. I have also had a fabulous white gold tanzanite ring of simular quality. On occasions I have sent items back but not because of the quality at all it just has been like another lady said sometimes you need to compare but on these occasions I have had no problem at all. Too many people are quick to complain so I felt I needed to take the time to share my experience and hopefully put... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    sallyanne's Picture   sallyanne    1 Comments   Comments
  • Beautiful ring.... simply stunning!

    I have been buying jewellery from Gems since the end of 2010 and although I send quite a lot back, what I do keep is beautiful, well made jewellery at fantastic prices. What prompted me to write this review is the arrival of the most stunning ring I have ever seen! It has over a carat of natural kyanite in the centre,surrounded by clear topaz and then surrounded by beautiful natural moonstone. I can't stop looking at it! I am so thrilled! Gems tv are fabulous... I'm not in any way surprised they are the most successful private company of 2012. Wonderful. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Tillietoes's Picture   Tillietoes    0 Comments   Comments
  • Ring

    I have just bought and received a 14ct ring from Gems TV and to be honest I cannot fault the quality of the ring or their service. I was able to track my delivery on line and the whole process has only been a good experience for me. It is a shame when most people only write a review when they are disappointed rather than pleased with a service. Personally, I would recommend them and I will certainly buy from them again. More...
    Fifipepper's Picture   Fifipepper    0 Comments   Comments
  • Pleasant

    I have shopped GemsTV for 3 years and have numerous pieces of their jewelry. I find their jewelry is of incredible quality. I have also found over the years that their customer service is some of the best in the business and I can tell you I have dealt with a lot of customer services over the years. I am sure with all businesses out there, someone, somewhere will have a complaint but after 3 years dealing with GemsTV, they are top notch. Sadly, they will no longer exist. And the other jewelry shopping channels pale in comparison. More...
    SherriS's Picture   SherriS    0 Comments   Comments
  • Awesome

    I have ordered from Gemstv twice now and have been completely happy with them. In my last purchase, one of the earrings was missing a stone. I was scared after reading some complaints about the return policy. I sent them back and received an email a few days later stating they were going to send a new pair. I received them yesterday and I am very happy with them. I love everything that I have ever purchased. Please don't be scared of some reviews that are posted here. More...
    (Shopping, Chain Stores)
    jcro's Picture   jcro    0 Comments   Comments
  • I Love GemsTV

    I have ordered many times now in the past year from Gems TV. I have found the quality OutStanding!! I have compared similar items to those in the retail stores, and the difference is unbelievable. I tell everyone, even strangers! to shop GemsTV. The stones I have bought are lemon citrene, the prettiest garnet ring and neckless I have seen, ruby, a smokey quartz with the most beautiful detailed setting, and of course- tanzanite! The shipping has been quick too. I don't know about returns- I haven't wanted to return anything!! More...
    5JenniferC's Picture   5JenniferC    1 Comments   Comments
  • Very Happy with GemsTV

    I'm disappointed by the number of negative reviews for Gems TV - I guess it's true that when someone has a positive experience they only tell a few people, but when they have a negative experience they tell everyone! I've been purchasing things from Gems TV for about three years now - and the worst thing I can say is that sometimes things do appear smaller in person (wish I had diamond lights follow me around!) But I have purchased an embarrassing quantity of items for a fraction of the cost I would have paid elsewhere; I have returned any items that I was not satisfied... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Joliefab's Picture   Joliefab    0 Comments   Comments
  • Accurate Company

    I have been dealing with Gems TV for about 4 years. They have always kept their word on everything about their products. If I returned and item they would promptly credit my account as sometimes I will order two or more items for comparison. Total returns have been excepted without question. This Company ranks at the top of all the companies that I have delt with online. The value of the jewels I have purchased have been drawn compliments from the jewelry stores that I visit also to compare prices. I have not seen any store prices that can compare to Gems TV. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    marine63's Picture   marine63    0 Comments   Comments
  • stop picking on companies

    I feel that everyone who is complaining, is doing it out of spite because they didnt get their way. I feel every company gives people some leeway with there policies, but mainly stick to their written rules that every consumer is given to over view. I have boughten numerous item from gemstv and yes some of the items I do not care for and yes I do return some and I get a refund back. So if you claim your are disabled, or your only returned a few things, etc. and Gemstv is picking on you for some odd reason...get real! Its probably because you didnt READ the terms and conditions or you feel... More...
    (Shopping, Chain Stores)
    barbara12346's Picture   barbara12346    1 Comments   Comments
  • People get a life

    Why dont all you bitter complainers get a life. Maybe if you would have read the terms and conditions or you werent impluse buyers, you wouldnt be all angry trying to post stupid comments so buyers can beware. Come on get a life. If you can't control yourself turn the TV OFF go outside! PUT YOUR Credit Card DOWN! You probably dont have the money anyways thats why you return or cancel your orders. Their jeweler is cost friendly! More...
    (Shopping, Chain Stores)
    wowreally's Picture   wowreally    0 Comments   Comments
  • Good and addictive

    I have purchased several rings, necklaces and pendants from GemsTV. I have been satisfied with most of my purchases. I am currently wearing my Burmese ruby ring and can't stop looking at it. The quality of the gold and silver is excellent, and most of the gemstones I have purchased have been excellent as well. Just make sure you research whatever you are buying because sometimes the prices aren't that much better than you could get at a department or jewelery store on a good sale, especially with the gold chains. If you can get past the "buy it now!" mentality of the... More...
    (Shopping, Chain Stores)
    steppy08's Picture   steppy08    0 Comments   Comments
  • they are great!

    I have ordered several pieces from Gems TV and one was a Diamond Watch which I took to a National Retailer whose name I will not reveal because I like them to. I took it there to have some links taken out and they commented on the watch and told me how nice it was and asked me if I had purchased it with them. I told them no and withheld who I had purchased it from. They told me it was such good quality. I had them check the diamonds out of curiosity. I love Gems TV! More...
    (Shopping, Chain Stores)
    sobia156's Picture   sobia156    1 Comments   Comments
  • No problems

    I had to write in response to some of the negatives about Gems TV. To those who remove the tags and then send back the merchandise expecting a refund, didn't you understand in the first place not to remove if you want to return? Why should they make an exception for you? For the buyer who makes a lot of returns for refunds, that is a red flag for any company. Instead of being like a kid in the candy store, be selective on what you buy instead of binging. It is always someone else's fault. You don't take responsibility for your actions. More...
    (Shopping, Chain Stores)
    shopgirl's Picture   shopgirl    3 Comments   Comments


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